We will gladly issue a refund for the amount of purchase when accompanied by the original receipt, packing slip, or purchasing credit card (Note: The purchasing credit card can only be used for merchandise returned at the store).
A merchandise credit will be issued at the lowest selling price within the past 30 days for returns without a receipt. Merchandise credits are redeemable for merchandise only. Note: In-store returns require government issued ID.
Most items purchased either in-store or online may be returned to your local store for a refund or exchange.
All electronics purchased online must be returned by mail.
All fine jewelry with a selling price over $100.00 purchased online must be returned by mail.
For online purchases only, free gifts received with any purchase must be returned when the qualifying item is returned for a refund or exchanged for a non-qualifying item. A “qualifying item” means the item that, when purchased, qualified the purchaser to receive the free gift offered in connection with such items.
Merchandise purchased in the store cannot be returned by mail
For Customer Assistance call 1-800-743-8730.
9:00 AM -9:00 PM (CST) Mon – Sat and 11:00 AM - 6:00 PM (CST) Sun